Derek
Garland
| Location | Youngstown, OH · Remote |
| Fleet | 1,700+ devices · 1,100+ sites |
| Support | 500+ users · 90+ sites |
| Certs | A+ · Network+ · Security+ |
| Degree | B.S. Information Technology |
| Status | Open to new roles |
I administer a 1,700+ device national POS program across 1,100+ seasonal locations. I'm also the internal IT support for 500+ users across corporate, warehouse, retail, and remote sites nationwide. Then I go home and maintain a 4-node Proxmox cluster with its own SIEM, single sign-on, and monitoring.
Experience
Multi-Site IT Support
Tier 1 and 2 support by phone, ticket, and deskside, including S2K ERP, plus hands-on field deployments: full network racks, firewalls, switching, POS, and cabling across 13 new store builds and 39 network upgrades nationwide.
MDM Fleet Operations
Administrator of a national, seasonal mobile POS program: roughly 1,700 iPad minis and Square hardware across 1,100+ locations per main season. JAMF Pro, Apple Business Manager, Advantix cellular, and 19 Square for Retail accounts, administered start to finish.
Homelab · Self-built
Four Proxmox VE 9.1 nodes on Ceph storage. Wazuh takes syslog from OPNsense and 9 agents, Authentik holds OIDC for every service including the nodes themselves, Prometheus and Grafana chart all four, and PBS backups are verified rather than assumed.
How it's all connected
From the ISP edge to every running service: each physical device, managed switch, VLAN boundary, and service path. Designed, deployed, and monitored without a team behind it.
Service inventory
| Service | Category | Stack | Status |
|---|---|---|---|
| Proxmox Cluster | Hypervisor | PVE 9.1Ceph4 nodes | online |
| Wazuh SIEM | Security | 4.11.29 agentsOPNsense | online |
| Authentik SSO | Identity | OIDCDocker5 providers | online |
| Grafana · Prometheus | Monitoring | Node exporterAll nodes | online |
| NPM · Cloudflare Tunnel | Ingress | Let's Encrypt7 routes | online |
| PBS · Synology | Backup | DailyNFSv3All VMs+CTs | online |
| AdGuard Home | DNS | LXCNetwork-wide | online |
| OPNsense | Firewall | BaremetalVLANSyslog→Wazuh | online |
| Immich | Media | LXCPhoto sync | online |
| Uptime Kuma | Monitoring | Docker12 monitorsPublic status | online |
Status is read live from my own monitoring.
Let's talk
Everything above is running right now and I maintain all of it. The writeups go through how each piece is built and where it broke on the way there.